Contact Us
We’re open from 8:30am to 5pm EST and clients receive additional round-the-clock support for assistance outside of business hours.
In any event, we will help you find the answers you need quickly and professionally.
Send us a message
Please be aware that we will only respond to inquiries made with official company email addresses.
Client Portal Login
Click here to access your business reports and data.
Submit a Ticket
Clients can click here to request support from our team.
Documentation
A library of information to help anyone with technology.
FAQ
Frequently Asked Questions
Can you fix my PC as a one-off support request?
Shone Services provides a full range of services to their clients exclusively, and we also offer project-based solutions for new clients that require assistance.
We focus a lot of our time on our clients and want to maintain the high level of service we provide them. This is why we do not offer break/fix services to non-clients. So on this occasion, the answer is unfortunately, no.
Can we purchase equipment from you?
Yes! Clients get access to preferred purchasing through SHone Services on hardware, software, periferals, licensing, and many other products for business use. Shone Services provides warranty services on select products when purchasing through us.
Can you replace out IT Department?
Yes, absolutely. I you are considering making changes to your current IT solution, please get in touch with us for a free consultation.
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Are you hiring?
Yes! We are always looking for talented individuals. Please check our vacancies page for morew information.
Can we buy just some products from you?
Shone Services has a selection of products that are sold seperately. These currently include:
- Connect – Hosted Phone System and SIP Services.
- Fiber Internet – Internet Services for Business
- Bulk Purchasing – Large orders for business overhauks or new constructions, for example.
Most other products we have are sold within a custom-made solution for our clients. However, large ordersd of a single solution is possible.
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Free Consultation
Find out how Shone Services can ease your pain points, improve your business and help you achieve company goals by providing some Techno-TLC.
With a free, no obligation consultation you will find out how much your business can benefit from partnering with Shone Services.
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